URGENT NOTICE TO MAC & MAC CUSTOMERS.
Consequent to the regrettable step of ceasing to trade that the company has been forced to take and in an effort to minimise the potential losses to our customers, we advise below our understanding of the legal position where customers have already made payments in respect of goods not delivered.
Section 75 of the Consumer Credit Act provides customers with protection when a purchase is made for between £100 and £30,000 if using a credit card. This is a legal obligation. You should make enquiries directly to your card provider.
In the case of payments made by debit cards, Section 75 does not apply on the basis that such a payment is not part of a credit agreement. However, a form of protection may be available on purchases made using Visa, Visa Electron, Mastercard and Maestro debit cards via a procedure titled “Chargeback”. A similar protection exists if payment has been made using an Amex charge card. This protection is not a legal obligation. It is specific to each bank/card provider and conditions may vary between each. You should address any queries directly to your provider.
If payment has been made via PayPal, it does have an in-house purchase protection scheme, which is not a legal obligation. If you have made payments via this system you should make enquiries to PayPal as to the protection offered.
We further advise that the company is to be placed in creditors’ voluntary liquidation. Formal notices in this respect are being prepared and will be circulated by Accura Accountants of Langley House, Park Road, London N2 8EY to all creditors; actual, potential and contingent including all known depositors.